Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Paul Burgess
First Class service
Reply from Ducting Express
Afternoon Paul! Thanks for taking the time out to leave us a google review! I am happy to hear you are pleased with the service received. Take care and have a lovely Christmas. Enya -
Nathan Holwill
Fantastic prices - massive range of stock - super easy ordering - kept in the loop from the minute an order is placed right through to delivery (which is also fast!!)
My only gripe is the lack cheap flexible hosing available by the meter, and the deliver… Read more
Fantastic prices - massive range of stock - super easy ordering - kept in the loop from the minute an order is placed right through to delivery (which is also fast!!)
My only gripe is the lack cheap flexible hosing available by the meter, and the delivery charges. In today's modern world of almost everyone offering free delivery it stings a bit, and means I'm more cautious about my ordering.
Will continue to perfect my dust extraction system, using ducting express as my chosen supplier!
Reply from Ducting Express
Afternoon Nathan! Thank you for your lovely review and the 5 stars. We are happy to hear that our stock range meets your requirements and the team kept you in the loop regarding your order. We hope to see you online with us again soon. Hope you have a wonderful Christmas and a Happy New Year! Enya -
Rikki Hayward
Missed off half the order. Probably an honest mistake and got sorted straight away - received remaining bits next day. £8 for delivery of four brackets though. Good comms.
Reply from Ducting Express
Good morning Rikki. Thanks for taking the time to leave us a review. I am sorry that part of your order was initially missing but I am pleased to hear that this got resolved straight away! If you do need anything else, please do not hesitate to contact us. Take care, Enya -
Julian Fry
Phenomenal service! Spoke to a super friendly and helpful lady on the phone when ordering and the items arrived the very next morning. Can't praise Ducting Express enough. A pleasure to deal with.
Reply from Ducting Express
Hi Julian - It's wonderful to hear that you received phenomenal service from the team! Thanks for leaving us a lovely 5 star review! We can't wait to see you online again with us soon! Have a lovely evening, Enya. -
Tony Dawes
Thanks for the great service and quick delivery
Reply from Ducting Express
Hi Tony! Thanks for the positive google review! We are thrilled to hear you received great service from the team and quick delivery! We hope to see you online with us again soon! Take care, Enya. -
Martin Stocks
First class friendly helpful staff prompt service.
Reply from Ducting Express
Good morning Martin! We’re thrilled to hear you enjoyed your experience with our team. We hope to see you again soon. Take care, Enya -
Darren Crisp
No comment left
Reply from Ducting Express
Hi Darren, thanks for leaving the google review. I am sorry you weren't satisfied with the service you've received from us. I can see from looking into your account further, that you received damaged goods through transit and we did try to rectify this by offering to resend the items which were damaged which wasn't accepted. If you need anything else, or would like to discuss this further please do not hesitate to contact us via email or call. Have a lovely day, Enya. -
John Lancaster
Great arrived next day , exactly what was needed. Thank you
Reply from Ducting Express
Morning John! Thanks for taking the time to leave us a 5 star google review. I am happy to hear your order arrived the next day! Have a lovely day. Enya -
Nik Stott
Spot on just as described and ordered fast delivery
Reply from Ducting Express
Afternoon Nik! I am happy to hear you were pleased with the order and delivery! Enjoy the rest of your day! Enya -
Jak Thomas
No comment left
Reply from Ducting Express
Hi Jak, thanks for leaving us a 5 star google review! We hope to see you online again soon! Kind regards, Enya -
Lamen Reddy
No comment left
Reply from Ducting Express
Hi Lamen. We really appreciate you taking the time to leave us a 5 star review! Have a lovely weekend. Enya -
Tony Powell
Excellent customer care and service. Made an error in the order, but Ducting Express fixed it before shipping product. An amazing express service!. Thank You.
Reply from Ducting Express
Good morning Tony! Thanks for leaving us a 5 star google review! We really value your opinion and are pleased to hear you were happy with the service received! Take care, Enya -
Simon Parker
We have used Ducting Express a couple of times recently, first class technical advice and service, user friendly online sales, fast delivery, quality products. Thanks guys!!
Reply from Ducting Express
Good morning Simon! Thank you for your lovely comments! I am happy to hear that the service you've received from the team was great and you had a fast delivery! We hope to see you shopping online with us again soon! Take care, Enya -
Lee Adams
No comment left
Reply from Ducting Express
Hi Lee! Thanks for leaving us a 5 star review! Take care, Enya -
Henry Levy
Discussed requirement with technical who were able to suggest a better bespoke solution which I then ordered and received within a week. Very please with service and price
Reply from Ducting Express
Afternoon Henry! I am pleased to hear you are happy with the service you've received from the team and the price was suitable for yourself! Have a lovely weekend. Take care, Enya -
Tommy Bourne
Good service
Reply from Ducting Express
Hi Tommy. We really appreciate you taking the time to leave us a google review! I am happy to hear you were pleased with the service you've received from Ducting Express. We hope to see you online again soon! Take care, Enya -
Simon Withers
Very efficient service
Reply from Ducting Express
Hi Simon! I am happy to hear that you are satisfied with the service you have received from the team! Thanks for shopping with us! Take care, Enya -
Paul Leahy
Helpful! reasonable! had everything we needed! what more can i say!
Reply from Ducting Express
Morning Paul! Thanks for leaving us a 5 star google review and your comments alongside it! We are pleased to hear you are happy with the service recieved! Take care, Enya -
Rod Parker
Love this company, they have every kind of ducting imaginable and are extremely helpful.
Reply from Ducting Express
Good morning Rod! Thanks for the lovely comments and leaving us a 5 star review! We hope to see you online again soon! Have a lovely weekend, Enya -
Steve De Boos
Great service ,price ,
Reply from Ducting Express
Afternoon Steve! Thanks for the google review! I am happy to hear you received great service and the price met your needs! Take care, Enya -
Stuart Kellock
Great quick turnaround from stock and good sound advice.
Reply from Ducting Express
Hi Stuart, thanks for leaving us a 5 star google review! Im pleased to hear there was a quick turnaround with your order! We hope to see you online again with us soon. Take care, Enya -
Brij Rathor
Very pleased with the service and polite staff. I received the delivery promptly and truly express service. Follow up was also very good making sure everything was in order. The refund service was prompt. Very happy to deal with this company.
Reply from Ducting Express
Good afternoon Brij! Thank you so much for the lovely comments and the 5 star google review! I am pleased to hear your experience with our team and processes ran smoothly! We hope to see you online with us again soon! Take care, Enya -
Brian Jones
Good products at a good price with excellent delivery
Reply from Ducting Express
Afternoon Brian, I am pleased to hear you are happy with the products and service you've received! Have a lovely weekend. Enya -
David Davis
Items arrived on time and and undamaged - excellent service - highly recommended 10/10
Reply from Ducting Express
Good morning David! Great to hear that your order arrived on time and undamaged! I am pleased you are happy with the service you've received! Have a lovely day, Enya. -
Charlotte Osborn
Rebecca was extremely helpful - great contact and customer service - we needed a quick turnaround and she was a great help!
Reply from Ducting Express
Hi Charlotte, I am happy to hear that the service you received from Rebecca was great! Thanks for leaving us a 5 star review and we hope to see you online with us again soon! Take care, Enya -
Inspire Cnc
We had an order of various items which we needed delivering next day, as it was getting late in the afternoon I wasn't sure we would be able to get them in time.
The service and communication I received whilst ordering was excellent.
All items were deli… Read more
We had an order of various items which we needed delivering next day, as it was getting late in the afternoon I wasn't sure we would be able to get them in time.
The service and communication I received whilst ordering was excellent.
All items were delivered the next working day as required.
Reply from Ducting Express
Good afternoon! Thank you so much for the feedback on your order! We really appreciate the 5 stars you have given and the comments provided. Have a lovely afternoon, Enya -
Kauser Kazem
Excellent service. Good product.
Reply from Ducting Express
Good morning Kauser, thank you so much for the lovely feedback! We really value our customers opinions and we hope to see you shopping with us again soon! Take care, Enya -
Mark Nevile
No comment left
Reply from Ducting Express
Hi Mark! Thanks for leaving us a 5 star review. We hope to see you online with us again soon! Kind regards, Enya -
Javik Laser Ltd
Very helpful and friendly staff and good range of products. We would highly recommend this company!
Reply from Ducting Express
Good afternoon, thank you for leaving us a 5 star google review. I am really pleased to hear that you were happy with the service you received from us all and that we have a good product range! Take care, Enya -
Jenni Howie
No comment left
Reply from Ducting Express
Good morning Jenni! Thanks for taking the time to leave us a google review! Have a lovely day, Enya -
Duncan Hunt
We have ordered ducting components from Ducting Express Services on a couple of occasions, and in each case we have received an excellent service at a reasonable cost.
Reply from Ducting Express
Good afternoon Duncan. We really appreciate you taking the time to leave us a 5 star review and we are pleased to hear you are happy with the service you have received from us! Have a lovely evening, Enya. -
Simon Hull
Excellent service, knowledgeable staff helped me get my order sorted and delivered in record time. highly recommended
Reply from Ducting Express
Afternoon Simon! Thanks for leaving us a 5 star review, we really value your feedback as a company and we can't wait to see you order with us again soon! Take care, Enya -
Philip Weems
I thought the service was absolutely great, they were extremely helpful when I forgot an item off my order. I phoned up the next day for them to add it on and they did not charge me additional postage. Anyone who needs ducting fast and of good quality sh… Read more
I thought the service was absolutely great, they were extremely helpful when I forgot an item off my order. I phoned up the next day for them to add it on and they did not charge me additional postage. Anyone who needs ducting fast and of good quality should use these people. Thanks for the service.
Reply from Ducting Express
Afternoon Philip! We really appreciate the lovely review you have just posted! I am pleased to hear you are happy with the service you received from the team. We hope to see you online with us again soon! Take care, Enya -
Daz Brooks
Excellent customer service very helpful with all questions asked and delivered earlier than expected would highly recommend and will definitely be using again in the future.
Reply from Ducting Express
Good morning Daz! Thanks for the lovely feedback. I am pleased to hear your questions were answered and your order was delivered earlier than you expected! Have a lovely day! Enya -
Andrey Revyakin
Very good selection of ducting for filtration and HVAC and fast shipping. I order from them on a regular basis.
Reply from Ducting Express
Good morning Andrey. We really appreciate your 5 star review and I am pleased to hear that you shop with us on a regular basis! We will see you online again soon! Take care, Enya -
Colin Hawkins
First rate service & sales team
Reply from Ducting Express
Morning Colin! Thanks for leaving us a 5 star google review and your kind comments! We hope to see you online again soon. Kind regards, Enya. -
Nigel Hayes
No comment left
Reply from Ducting Express
Good afternoon Nigel. Thanks for leaving us a review, I was hoping we could chat more regarding this as we cannot find you on our system? If you could contact us at [email protected] or drop us a call on 01455616444 so we could look further into your experience you've had that'll be great! Kind regards, Enya -
Dan Mullins
All good, much quicker delivery than expected
Reply from Ducting Express
Good morning Dan. Thanks for leaving us the 5 star google review! I am happy to hear your order arrived quickly! We hope to see you online again soon! Have a lovely day, Enya -
Anthony Baker
Pleasent and helpful assistance
Reply from Ducting Express
Good morning Anthony! Thanks for the lovely feedback, I am pleased to hear you were satisfied with the assistance you received. Take care, Enya -
Shannon Mulligan
Orders are processed swiftly - when collecting items they are never handed over properly. Our lads have wasted hours going to and from to collect missing parts from orders.
Team are nice enough and always resolve the issue/find the missing items.
It is… Read more
Orders are processed swiftly - when collecting items they are never handed over properly. Our lads have wasted hours going to and from to collect missing parts from orders.
Team are nice enough and always resolve the issue/find the missing items.
It is just the time spent going back and forth that is frsutrating.
Reply from Ducting Express
Good Afternoon Shannon. I am sorry for the experiences you've had with us previously and I can assure you that this will not happen again. We really appreciate the feedback you have provided and we hope to see you online again soon. Take care, Enya -
14davillian
Service was excellent
Reply from Ducting Express
Good afternoon! We pride ourselves on providing the best service possible so thank you for the feedback! Take care, Enya -
Stephen Wood
Excellent service. Emailed with query responded with in half hour.
Delivery was great.
Reply from Ducting Express
Good morning Stephen. I appreciate you taking the time to leave us a lovely google review! I am pleased to hear your query was dealt with so quickly and the delivery was great. Kind regards, Enya -
Amanda Sutton
Enya was very helpful and friendly. Had the part I needed that nobody else had locally. Highly recommend.
Reply from Ducting Express
Hi Amanda! Thank you for the lovely feedback. I am pleased to hear we had the part you was struggling to find locally! We hope to see you again soon! Take care, Enya -
Mike Mellor
Absolutely amazing service, very customer focused and the product was a perfect fit.
Reply from Ducting Express
Afternoon Mike! Thanks for taking the time to leave us a google review, your feedback is really valuable to us, we really appreciate it! I am pleased to hear the product was a perfect fit for you also! We hope to see you online again soon. Have a lovely weekend, Enya -
Jem
Great customer service from Tracey. Great product
Will be back!
Reply from Ducting Express
Hi Jem! Thanks for the lovely feedback regarding Tracy, I have passed this onto her for you. We cannot wait to see you back online again soon! Kind regards, Enya -
Mark Wasson
Helpful staff, quick delivery
Reply from Ducting Express
Hi Mark. Really appreciate the 5 star google review you've left us and the feedback! I am pleased to hear that your order arrived quickly! Take care, Enya -
Steve Thomas
FIRST CLASS SERVICE
Reply from Ducting Express
Afternoon Steve! Thanks for the lovely feedback and the 5 stars! Have a lovely day, Enya -
Martyn Durrant
Excellent service and quality.
Reply from Ducting Express
Hi Martyn, thanks for leaving us a 5 star review! Kind regards, Enya -
Stewart Cockcroft
Very professional and helpful prompt service. No need to look else where as we got what we needed to get the job done on time.
Reply from Ducting Express
Morning Stewart! Thank you for the lovely feedback, I am really pleased we were able to get the products required asap for you to complete the job! We hope to see you online with us again soon. Take care, Enya -
Ian Groom
Excellent service and a great range
Reply from Ducting Express
Good morning Ian! Thanks for leaving us a google review, I am happy to hear you are pleased with the service you have received and the range of products we have in suited your needs! Take care, Enya -
Steven Popple
Great service, as usual.
Steve
Reply from Ducting Express
Good Afternoon Steve! Thanks for the lovely feedback, I am pleased you are happy with the service received! Take care, Enya
