Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Jenni Howie
No comment left
Reply from Ducting Express
Good morning Jenni! Thanks for taking the time to leave us a google review! Have a lovely day, Enya -
Duncan Hunt
We have ordered ducting components from Ducting Express Services on a couple of occasions, and in each case we have received an excellent service at a reasonable cost.
Reply from Ducting Express
Good afternoon Duncan. We really appreciate you taking the time to leave us a 5 star review and we are pleased to hear you are happy with the service you have received from us! Have a lovely evening, Enya. -
Simon Hull
Excellent service, knowledgeable staff helped me get my order sorted and delivered in record time. highly recommended
Reply from Ducting Express
Afternoon Simon! Thanks for leaving us a 5 star review, we really value your feedback as a company and we can't wait to see you order with us again soon! Take care, Enya -
Philip Weems
I thought the service was absolutely great, they were extremely helpful when I forgot an item off my order. I phoned up the next day for them to add it on and they did not charge me additional postage. Anyone who needs ducting fast and of good quality sh… Read more
I thought the service was absolutely great, they were extremely helpful when I forgot an item off my order. I phoned up the next day for them to add it on and they did not charge me additional postage. Anyone who needs ducting fast and of good quality should use these people. Thanks for the service.
Reply from Ducting Express
Afternoon Philip! We really appreciate the lovely review you have just posted! I am pleased to hear you are happy with the service you received from the team. We hope to see you online with us again soon! Take care, Enya -
Daz Brooks
Excellent customer service very helpful with all questions asked and delivered earlier than expected would highly recommend and will definitely be using again in the future.
Reply from Ducting Express
Good morning Daz! Thanks for the lovely feedback. I am pleased to hear your questions were answered and your order was delivered earlier than you expected! Have a lovely day! Enya -
Andrey Revyakin
Very good selection of ducting for filtration and HVAC and fast shipping. I order from them on a regular basis.
Reply from Ducting Express
Good morning Andrey. We really appreciate your 5 star review and I am pleased to hear that you shop with us on a regular basis! We will see you online again soon! Take care, Enya -
Colin Hawkins
First rate service & sales team
Reply from Ducting Express
Morning Colin! Thanks for leaving us a 5 star google review and your kind comments! We hope to see you online again soon. Kind regards, Enya. -
Nigel Hayes
No comment left
Reply from Ducting Express
Good afternoon Nigel. Thanks for leaving us a review, I was hoping we could chat more regarding this as we cannot find you on our system? If you could contact us at [email protected] or drop us a call on 01455616444 so we could look further into your experience you've had that'll be great! Kind regards, Enya -
Dan Mullins
All good, much quicker delivery than expected
Reply from Ducting Express
Good morning Dan. Thanks for leaving us the 5 star google review! I am happy to hear your order arrived quickly! We hope to see you online again soon! Have a lovely day, Enya -
Anthony Baker
Pleasent and helpful assistance
Reply from Ducting Express
Good morning Anthony! Thanks for the lovely feedback, I am pleased to hear you were satisfied with the assistance you received. Take care, Enya -
Shannon Mulligan
Orders are processed swiftly - when collecting items they are never handed over properly. Our lads have wasted hours going to and from to collect missing parts from orders.
Team are nice enough and always resolve the issue/find the missing items.
It is… Read more
Orders are processed swiftly - when collecting items they are never handed over properly. Our lads have wasted hours going to and from to collect missing parts from orders.
Team are nice enough and always resolve the issue/find the missing items.
It is just the time spent going back and forth that is frsutrating.
Reply from Ducting Express
Good Afternoon Shannon. I am sorry for the experiences you've had with us previously and I can assure you that this will not happen again. We really appreciate the feedback you have provided and we hope to see you online again soon. Take care, Enya -
14davillian
Service was excellent
Reply from Ducting Express
Good afternoon! We pride ourselves on providing the best service possible so thank you for the feedback! Take care, Enya -
Stephen Wood
Excellent service. Emailed with query responded with in half hour.
Delivery was great.
Reply from Ducting Express
Good morning Stephen. I appreciate you taking the time to leave us a lovely google review! I am pleased to hear your query was dealt with so quickly and the delivery was great. Kind regards, Enya -
Amanda Sutton
Enya was very helpful and friendly. Had the part I needed that nobody else had locally. Highly recommend.
Reply from Ducting Express
Hi Amanda! Thank you for the lovely feedback. I am pleased to hear we had the part you was struggling to find locally! We hope to see you again soon! Take care, Enya -
Mike Mellor
Absolutely amazing service, very customer focused and the product was a perfect fit.
Reply from Ducting Express
Afternoon Mike! Thanks for taking the time to leave us a google review, your feedback is really valuable to us, we really appreciate it! I am pleased to hear the product was a perfect fit for you also! We hope to see you online again soon. Have a lovely weekend, Enya -
Jem
Great customer service from Tracey. Great product
Will be back!
Reply from Ducting Express
Hi Jem! Thanks for the lovely feedback regarding Tracy, I have passed this onto her for you. We cannot wait to see you back online again soon! Kind regards, Enya -
Mark Wasson
Helpful staff, quick delivery
Reply from Ducting Express
Hi Mark. Really appreciate the 5 star google review you've left us and the feedback! I am pleased to hear that your order arrived quickly! Take care, Enya -
Steve Thomas
FIRST CLASS SERVICE
Reply from Ducting Express
Afternoon Steve! Thanks for the lovely feedback and the 5 stars! Have a lovely day, Enya -
Martyn Durrant
Excellent service and quality.
Reply from Ducting Express
Hi Martyn, thanks for leaving us a 5 star review! Kind regards, Enya -
Stewart Cockcroft
Very professional and helpful prompt service. No need to look else where as we got what we needed to get the job done on time.
Reply from Ducting Express
Morning Stewart! Thank you for the lovely feedback, I am really pleased we were able to get the products required asap for you to complete the job! We hope to see you online with us again soon. Take care, Enya -
Ian Groom
Excellent service and a great range
Reply from Ducting Express
Good morning Ian! Thanks for leaving us a google review, I am happy to hear you are pleased with the service you have received and the range of products we have in suited your needs! Take care, Enya -
Steven Popple
Great service, as usual.
Steve
Reply from Ducting Express
Good Afternoon Steve! Thanks for the lovely feedback, I am pleased you are happy with the service received! Take care, Enya -
Roy K Oxley
The service was good however the Spiral wound Ducting took a beating from the delivery service and it took me half an hour to knock the dents out
Reply from Ducting Express
Good Morning Roy. I am sorry to hear that the spiral you received was slightly damaged whilst with the couriers - unfortunately this is something we cannot control but I am pleased to hear you were able to knock the dents out. We hope to see you online again with us soon! Kind regards, Enya -
Gary Miller
Very efficient from start to Finish. Was in urgent need of this as we were let down by another supplier, not there fault. Serviced and Delivered 100%
Reply from Ducting Express
Hello Philippos! I am sorry to hear you were let down by another supplier but I am pleased to hear we were able to rectify this for you! Take care, Enya -
J Gwyn Williams
Very helpful. All as stated. All on time.
Reply from Ducting Express
Good Morning J Gwyn! I am happy to hear you were pleased with the service you received and all of your items arrived on time! We hope to see you online again soon! Take care, Enya -
Richard Green
Its been two weeks but no delivery despite paying up front.
Reply from Ducting Express
Hi Richard, so sorry to hear you haven't received your order. Please could you give us a call on 01455616444 or drop us an email on [email protected] and we will look into it further for you. Take care, Enya -
Richard Pogson
Great service and quick delivery and the prices are very competitive. I will definitely be using Ducting Express again can't fault them at all. Thanks ????
Reply from Ducting Express
Afternoon Richard! Really appreciate the lovely feedback and I am glad you received your parcel quick! We hope to see you online again soon! Take care, Enya -
Peter Bygrave
Excellent, fast service.
will use again
Reply from Ducting Express
Hello Peter! Thanks for the lovely feedback, I am happy to hear you've received great service from us! Take care, Enya -
David Legg
Sending the wrong items, then refusing to refund without the buyer sending them back when they only cost £1.64 is rather unfriendly, to say the least!
A few days later ... Got an apology on the 'phone. And they have now given me a generous refund.
Reply from Ducting Express
Good morning David. I am sorry to hear about the service you had received. Thanks for taking my call this morning to resolve this. Take care, Enya -
Manni H
Great products and fast service
Reply from Ducting Express
Good morning Manni! I am pleased to hear you were happy with the service and products received. Take care, Enya -
Kabwe Mulenga
No comment left
Reply from Ducting Express
Good morning Kabwe, thank you for the 5 star review! Take care, Enya -
Kishore Kapoor
Quick response and fast delivery. Received special manufactured item within 2 days of placing order
Reply from Ducting Express
Hello Kishore, I am pleased to hear that you received the special manufactured item as quick as you did! Thanks for the lovely feedback! Kind regards, Enya -
Tommy Fisher
Excellent services and fantastic prices, would recommend !
Reply from Ducting Express
Good morning Tommy! Thanks for the lovely feedback, I am pleased you are happy with the service you have received! Take care, Enya -
Perrys Woodcraft
Excellent Service, arrived really quickly, REALLY quickly, and was good value for money thank you
Reply from Ducting Express
Hello! I am happy to hear your delivery arrived really quickly and you are pleased with the service you have received! We hope to see you online again soon! Kind regards, Enya -
Lyndon Davis
Excellent service. Easy to order. Fast delivery. All the bits arrived in one package. All good
Reply from Ducting Express
Hi Lyndon, thanks for the google review! I am glad that the delivery was fast for you and it was easy to order online! Kind regards, Enya -
Lee Sketchley
Fantastic customer service, always a pleasure dealing with them
Reply from Ducting Express
Hi Lee, thanks for taking the time to leave us a google review! I am pleased that you are happy with the service you've received, we hope to see you online with us again soon! Take care, Enya -
Kevin Arnold
Very efficient for our annual LEV inspection
Reply from Ducting Express
Hi Kevin, thanks for the 5 star rating! I'm pleased that you are happy with the service you have received with your LEV inspection! Kind regards, Enya -
Andy Gregory
Great guys good service
Reply from Ducting Express
Hi Andy, thanks for taking the time to leave us a google review! I'm pleased that you are happy with the service you have received. We hope we can work with you again in the future, Enya -
Richard Atkins
Good price , however sent out over two items delivered over two days, made final install over run
Reply from Ducting Express
Hi Richard, I do apologise on the delay however we do pay for next day delivery and we do put everything on a next day service but the couriers may separate the spirals to your fittings due to it being a long length. We hope to see you online with us again soon, Enya -
Sam Bridge
No comment left
Reply from Ducting Express
Thank you for your 5 Star rating, Sam. Kind Regards, Helen -
Liam Woods
Good Service
Reply from Ducting Express
Hi Liam, thank you for taking the time to leave us a Google review! I am pleased to hear you were happy with the service provided and we hope to see you online with us again soon! Take care, Enya -
Richard
On time and does what it says on the tin
Reply from Ducting Express
Thank you for taking the time to leave us a Google review, Richard. We hope we can work with you again in the future. Kind Regards, Georgina -
Martin Hewitt
Very impressed with reception and sorting my order. Obtained difficult part. Recommend.
Reply from Ducting Express
Hi Martin, thank you for taking the time to leave us a Google review. I am very pleased to hear that you were happy with the service you recieved from our team and that you managed to get hold of the product you required. We hope we can work with you again soon. Kind Regards, Georgina -
Curl Wired
Amazingly quick, within 24 hours, great service, thanks!
Reply from Ducting Express
Thank you for taking the time to leave us a Google review. We pride ourselves on our "Express" delivery times so I am very pleased to hear you were happy with the service you received. We hope to work with you again soon. Kind Regards, Georgina -
Ashleigh Smith
No comment left
Reply from Ducting Express
Thank you for your 5 Star rating, Ashleigh. Kind Regards, Georgina -
David Champ
Excellent company to deal with. Calls on products answered very promptly and knowledgeable staff. very fast delivery, couldn't ask for more.
Reply from Ducting Express
Hi David, thank you for taking the time to leave us a Google review. I am glad to hear all of your questions were answered, allowing you to get the correct products you needed. We look forward to working with you again soon. Kind Regards, Georgina -
Alan Jones
As usual prompt service and delivery .
Reply from Ducting Express
Thank you for taking the time to leave us a Google review, Alex, we really appreciate it! I am pleased to hear you were happy withe the service you received and hope to see you online again soon. Kind Regards, Georgina -
Ian George
Ordering from the website was painless and the filter was delivered the next day :-)
The attached photo shows the filter in action reducing the dust from wood turning. Not quite its normal usage but its experimental use in front a box fan proves it works… Read more
Ordering from the website was painless and the filter was delivered the next day :-)
The attached photo shows the filter in action reducing the dust from wood turning. Not quite its normal usage but its experimental use in front a box fan proves it works!
One happy customer :-)
Reply from Ducting Express
Hi Ian, thank you for your lovely feedback and for taking the time to leave this in a Google review. I don't think the photos worked but I would love to see how you have used them! We hope we can work with you again in the future. Kind Regards, Georgina -
DAWN MOORE
No comment left
Reply from Ducting Express
Thank you for leaving us a 5 star rating, Dawn, we really appreciate it! We hope to work with you again soon. Kind Regards, Georgina -
James Gaunt
Great company, always try and use!
Reply from Ducting Express
Hi James, thank you for taking the time to leave us a Google review. We really appreciate you taking the time to do so. I am very pleased to hear you have always been happy with the service you have received from our company, and hope to continue to work with you going forward. Kind Regards, Georgina -
John Squire
No comment left
Reply from Ducting Express
Thank you for leaving us a 5 star rating, John! We really appreciate it. Kind Regards, Georgina
