Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
-
Matt
Great service
Reply from Ducting Express
Good afternoon Matt! Thanks for leaving us a 5 star Google review! It's great to hear that you are happy with the service you've received. Take care, Enya. -
Liviu Robu
Happy with your service, will recommend!!!
Reply from Ducting Express
Good Afternoon Liviu. Thank you for taking the time to leave us feedback and a 5 star review. Lovely to hear our team provided you with good service! Take care, Amy -
Roger Fowler
Good product, as described, delivered on time.
Reply from Ducting Express
Good Afternoon Roger. Thanks for leaving a 5 star Google review! We really appreciate the feedback! Take care, Enya -
Ashley Costello
Everything arrived safe and in excellent condition A+++
Reply from Ducting Express
Afternoon Ashley. Thanks for leaving us a 5 star Google review! We hope to see you online again with us soon. Take care, Enya. -
Robert Duncan (Robbie 115)
Their website is easy to use and very informative made a few mistakes when ordering but their representatives are very understanding and helpful to correct and the delivery service is brilliant
Reply from Ducting Express
Good Morning Robert. Thank you for leaving us a Google review! It's great to hear that the mistake that was made, wsa rectified straight away! Take care, Enya -
John Celia
First class service and product.
I will certainly be using your company for any further purchases I may need to make.
Reply from Ducting Express
Good morning John. Thank you for taking the time out of your day to leave us a Google review! We really appreciate the feedback you have provided. Take care, Enya -
Chris Crofts
Very good service and quick delivery will be ordering again
Reply from Ducting Express
Morning Chris. Thank you for leaving us a 5 star Google review! It's great to hear that you received good service and you received your order fast. We hope to see you online again soon. Take care, Enya. -
Christopher Illing-Ahmed
Parts arrived in good time and as described.
Reply from Ducting Express
Good morning Christopher. Thank you for taking the time to leave us a 5 star Google review! We really appreciate the feedback you have provided. Take care, Enya. -
Thomas Richards
Very quick delivery, parts were perfect
Reply from Ducting Express
Thank you very much for your kind review, Thomas. We are glad we could provide you with a great experience and look forward to seeing you online again in the future. Kind regards, Amy -
Edmond MANDREJA
They charged 25% to exchange some items and I haven't been told when I bought the items.
Reply from Ducting Express
Afternoon Edmond,
Sorry you’re not happy with the service you have received from us.
It is clearly stated within our returns policy that there is a re stocking charge. I can see from your first order that all the items were returned, and a refund issued minus the £21.71 restocking charge. If you had initially ordered the correct items this could have easily been avoided; when you visited us you were shown all of the items prior to purchasing them. Subsequently, I can also see you did purchase some additional items and I hope all went well with this order and they were what you required. If you would like to discuss this further, then please contact us at [email protected] or alternatively call us on 01455616444.
Kind regards,
Amy. -
Chris Jones
No comment left
Reply from Ducting Express
Thank you Chris! We appreciate the time you have taken to leave us a 5 star review. Take care, Amy -
Tony Spray
Excellent and speedy service thank you.
Reply from Ducting Express
Good Afternoon Tony, Thank you for the lovely 5 star review! Glad to hear you received your delivery quickly. Take care, Amy -
K3n P
Excellent ducting. Excellent price. Thanks
Reply from Ducting Express
Thankyou Ken for taking the time to leave us a 5 star review! We appreciate the feedback and hope to see you online again in the future. Kind regards, Amy -
Alan Gale
We have used Ducting Express for a number of years for repairs, maintenance, and testing for our LEV's they are very helpful professional, trustworthy and reasonably priced. We just wouldn't use anybody else.
Reply from Ducting Express
Good morning Alan! Thank you for taking the time to leave us a 5 star Google review! It's great to hear that you are loyal to our company and have had such a positive experience with the service you have received! Take care, Amy -
Javid Haq
Excellent customer services, very helpful and good price. I was lucky to go directly to their office which is local and collected the items I needed.
Reply from Ducting Express
Good morning, Javid. Thank you for leaving us a 5-star Google review. We are happy to hear that you are satisfied with the service received. We really appreciate the feedback. Have a lovely day, Amy. -
Jeremy Norledge
Great service and competitive prices
Reply from Ducting Express
Good morning Jeremy. Thank you for leaving us a Google review. We really appreciate the feedback you have provided. Take care, Enya. -
Seb Atkins
No comment left
Reply from Ducting Express
Good Morning Seb. Thank you for leaving us a 5 star Google review! Take care, Amy. -
Dennis Blackwell
Exactly what I ordered and fast delivery. Will recommend and use again
Reply from Ducting Express
Afternoon Dennis! Thanks for leaving us a 5 star Google review! It's great to hear you are happy with the service you've received. Take care, Enya -
Amanda Scott
Great service & products.The guys went above & beyond the line of customer service with clear instructions on our products. Thank you.
Reply from Ducting Express
Good Afternoon Amanda. I'm glad to hear we exceeded your expectations, thank you for leaving us such a lovely 5 star review! We hope to see you online again soon. Take care, Amy -
Simon Midgley
Very helpful and prompt delivery
Reply from Ducting Express
Afternoon Simon. Thank you for leaving us a 5 star Google review! Take care, Enya. -
Ian Barter
Great to deal with and prompt and yep great sellers of tubes !
Ian
Reply from Ducting Express
Good afternoon Ian! Thank you for taking the time to leave us a 5 star Google review. It's great to hear that you are satisfied with the service and products received. Take care, Enya. -
TipTop Workshop
A bit slow to ship but when I asked about shipping etc they were quick to reply and were helpful and friendly. Products are good and delivery was easy and the guy was helpful too. Thanks
Reply from Ducting Express
Good Afternoon. Thank you for leaving us a Google review. I have looked into your order and can see this was sent via our dedicated courier, and this is why delivery took longer than usual. We really appreciate the feedback you have provided and we hope to see you online again with us soon. Have a lovely evening, Enya. -
David Scaman
Used a few times now, prompt delivery, easy to use website and good always well packaged, just how things should be - Thanks
Reply from Ducting Express
Afternoon David. Thank you for leaving us a 5 star Google review! It's great to hear that everything went smoothly with your order. We hope to see you online again with us soon. Take care, Amy. -
Jason Clover
Friendly local business knowledgeable staff great service
Reply from Ducting Express
Afternoon Jason, thank you so much for taking the time to leave us a 5 star review. Your feedback is appreciated. Take care, Amy. -
Ian
Great service and fast delivery, accurate with no issues
Reply from Ducting Express
Afternoon Ian. Thank you for taking the time to leave us a 5 star Google review! It's great to hear that you are satisfied with the service you have received from the team. We hope to see you online again with us soon. Take care, Amy -
Jay Odedra
Arrived a little late due to xmas holidays, well packaged no damage. Filter looks well made with good material, just installed it, time will tell how to performs in situ and washing
Reply from Ducting Express
Good morning Jay. Thank you for leaving us a 5 star Google review! Apologies for the delay in you receiving your order. We hope to see you online again with us soon. Kind regards, Enya. -
Chris Adams
Quality products and great customer service.
Fast delivery. Highly recommended.
Reply from Ducting Express
Good morning Chris. Thank you for leaving us a 5 star Google review! It's great to hear that you are satisfied with the service you've received from the team. Take care, Enya. -
Riccardo Anfosso
A good service, and reasonable pricing
Reply from Ducting Express
Good morning Riccardo! Thank you for taking the time to leave us a 5 star Google review! It's great to hear that you are satisfied with the service you have received from the team. We hope to see you online again with us soon. Take care, Enya -
Sean McVitie
This is an absolutely first class company that are excellent at assisting with technical advice and a first class, speedy delivery system. Thank you
Reply from Ducting Express
Morning Sean! We really appreciate you taking the time to leave us a 5 star Google review! It's great to hear that your experience was easy and the order arrived smoothly! We hope to see you online with us again soon! Take care, Enya -
Anne K
Very efficient processing of order and delivery.
Reply from Ducting Express
Afternoon Anne. Thanks for leaving us a 5 star Google review! We really appreciate the feedback you have provided. Take care, Enya. -
David Nuttall
A very efficient company to buy from. Communication was fast and excellent and delivery was quick....... David Nuttall.
Reply from Ducting Express
Morning David. Thank you for your Google review! It's great to hear that everything went smoothly with your order and you are happy with the service received! Kind regards, Enya. -
Philip Ian Vaudrey
Items where delivered really quickly. Top service , will definitely use again.
Reply from Ducting Express
Good morning Philip. Thank you for taking the time to leave us a 5 star Google review. We really appreciate the feedback you have given. We hope to see you online again with us soon. Take care, Enya. -
Andrew Akerman
I used the quick clip ducting which was easy to install and of good quality. I was very pleased with the quick and polite service from Ducting Express.
Reply from Ducting Express
Good afternoon Andrew. Thank you for taking the time to leave us a 5 star Google review! It's great to hear that you are satisfied with the service and products you have received from the team! We hope to see you online again with us soon. Take care, Enya. -
Ian Hemstock
Spot on service, doing a one off job and called in for some stuff, very helpful. Needed a few more bits a day or two later, ordered on the website this time again excellent service received next day. Thanks.
Reply from Ducting Express
Good morning Ian! Thank you for taking the time to leave us a 5 star Google review! It's great to hear that you are satisfied with the service you have received from the team and you received your delivery quickly! We hope to see you online again with us soon.Take care, Enya -
Richard McGowan
Correct part delivered quickly -- what more could you ask .
Reply from Ducting Express
Good afternoon Richard! Thanks for leaving us a 5 star Google review! We really appreciate the feedback you have given! Take care, Enya -
Chris Sentance
Good Price and easy and fast to order. part arrived very promptly and well communicated with tracking throughout.
Reply from Ducting Express
Morning Chris! Thank you for taking the time out of your day to leave us a 5 star Google review! It's great to hear that you are satisfied with the service received! We hope to see you online again with us soon. Kind regards, Enya. -
AHMET KOYUNLU
Excellent. Nothing else to say.
Reply from Ducting Express
Good morning Ahmet. Thank you for leaving us a 5 star Google review! We really appreciate the feedback! Take care, Enya. -
Dave Gildea
Great service. Very happy customer
Reply from Ducting Express
Good afternoon Dave! THank you for leaving us a 5 star Google review! It's great to hear that you are satisfied with the service you have received from the team and that you are happy with your order! We hope to see you online again with us soon. Take care, Enya. -
Charles Menzies-Wilson
All just fine, and as expected.
Reply from Ducting Express
Good afternoon Charles! Thanks for leaving us a 5 star Google review! We really appreciate the feedback you have provided. Take care, Enya -
Ron Cox
Fast delivery, all received as ordered. Spot on.
Reply from Ducting Express
Afternoon Ron! Thank you for leaving us a 5 star Google review! It's great to hear everything went well with your order. Take care, Enya. -
Steven Smith
Absolutely fantastic service. I was kept informed of delivery and sent an invoice shortly after ordering. Delivery was very quick and the the item was very well packaged. I can't recommend highly enough.
Reply from Ducting Express
Afternoon Steven. Thank you so much for your 5 star Google review! It's great to hear that you are satisfied with the service and products received! We hope to see you online again soon! Take care, Enya. -
Richard Barnard
Great company to deal with they have everything you need and very quick delivery.
Reply from Ducting Express
Good morning Richard. Thank you for leaving us a 5 star Google review! It's great to hear that you were satisfied with the service you have received! Take care, Enya -
Sue Johnson
Good value and nice people, communication about delays could be better but they did apologise.
Reply from Ducting Express
Good morning Sue. Thank you for leaving us a Google review. I am sorry that there have been delays with us notifying you that your order is ready for collection. As you could understand, we have multiple orders that we have to prepare for collection/delivery so unfortunately we are not able to pick orders within a few minutes. We do aim to notify you as soon as possible that your order is ready for collection. We are also experiencing some shortages with some items on your order, and we do aim to get this resolved as soon as possible. We do appreciate your feedback though, and we do take this on board. If you do wish to discuss this any further please do not hesitate to contact us on 01455616444 or alternatively you can email us on [email protected]. Kind regards, Enya. -
Malcolm Jones
Excellent Communication and Delivery
Reply from Ducting Express
Good afternoon Malcolm. Thank you for leaving us a 5 star Google review. We really appreciate the feedback! Take care, Enya -
Craig Whipps
Purchased all my ductwork products to build my Dyno room extraction system.
Top service from this company.
Good communication and you are able to speak to people on the phone without waiting!! A couple of items were delivered damaged and once I’d sent… Read more
Purchased all my ductwork products to build my Dyno room extraction system.
Top service from this company.
Good communication and you are able to speak to people on the phone without waiting!! A couple of items were delivered damaged and once I’d sent photos of the items they were replaced immediately.
Reply from Ducting Express
Good morning Craig. Thanks for taking the time to leave us a 5 star Google review! It's great to hear that you are satisfied with the service you have received from the team. We hope to see you online again with us soon. Take care, Enya -
Simon De Vial
Great service. Great communication and really prompt delivery. If need more will be back and would recommendm
Reply from Ducting Express
Afternoon Simon. Thanks for leaving us a 5 star Google review! We hope to see you online again with us soon. Take care, Enya -
MSS Stores
Very good service and more than happy.
Reply from Ducting Express
Good afternoon. Thank you for leaving us a 5 star Google review! We really appreciate the feedback! Take care, Enya -
Andrew Clancy
COMMUNICATION GREAT DELIVERY GREAT, CHEERS
Reply from Ducting Express
Afternoon Andrew! Thank you for taking the time to leave us a 5 star Google review! It's great to hear you are satisfied with the service received. Take care, Enya -
Alan Sandy
Great service.. couldn't believe how quickly I received my order.. will definitely use this company again....
Reply from Ducting Express
Good morning, Alan. Thank you for leaving us a 5-star Google review! We are happy to hear that you are satisfied with the service receive from the team! We hope to see you online with us soon. Take care, Jessica. -
Surinder Mahi
Very polite and helpful, had products in stock unlike other businesses, definitely recommend Ducting Express Services too anyone, will be be using them again
Reply from Ducting Express
Afternoon Surinder. Thank you for leaving us a 5 star Google review! It's great to hear that everything you required was in stock and you had a friendly experience with the team! We hope to see you online again with us soon. Take care, Enya. -
David Jones
Had a problem,mix up with payment.
Problem solved quickly, and product arrived 2 days early.
Reply from Ducting Express
Good afternoon, David. Thank you for leaving us a 5-star Google review! We are happy to hear that you are satisfied with the service received! We really appreciate the feedback you give us. Have a lovely day, Jessica.
