Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Ian Barker
A very quick and simple process from finding the parts through the delivery.
Reply from Ducting Express
Good Afternoon, Ian. Thank you for leaving us a 4 star review! We appreciate the positive feedback and glad to hear you find our site easy to navigate. Enjoy your weekend, Amy -
Tony Phillips
No comment left
Reply from Ducting Express
Afternoon Tony. Thanks for leaving us a 4 star Google review! Take care, Enya -
Rob Robotham
No comment left
Reply from Ducting Express
Good Afternoon, Rob. Thank you for taking the time to leave us a five star review! We hope to see you online again soon. Take care, Amy -
F C Hammonds
Great goods and price, but appalling delivery.
£1200.00 of goods just left on the pavement outside our closed factory.
Reply from Ducting Express
Good Afternoon, F C Hammonds. Thank you for taking the time to leave us a review. We apologise for the confusion regarding your delivery. We sent you a dispatch notification on Tuesday 25/06 at 8:54am to let you know the order would be delivered on Wednesday the 26/06 within normal business hours. It states in our terms and conditions and within the email that if the delivery date does not suit your business operating hours, then to notify us and we had no response or call to let us know you close at 4:30pm. Our driver arrived at your site at 4:50pm, which is within normal business hours. The driver did attempt to call at 4:53pm but had no response. On arrival at a delivery address the driver will only ever leave an order on site if he deems the area safe, which fortunately you did get to the site to find the items in good condition and safe. If the driver did not deem it a safe area, then the order would have been returned to our warehouse and a redelivery charge would have had to be paid. Apologies for any inconvenience caused, if you do order with us in future, please let us know opening hours or communicate to us any specific delivery requirements and we will do our best to adhere to them. Have a lovely weekend, Amy -
Sallie Clasby-Noble
Website easy to navigate, good choice of products. Excellent value for money and items arrived packaged well and in good time.
Reply from Ducting Express
Good Morning, Sallie. Thank you for the 5 star review! Really appreciate all the positive feedback. Glad to hear you had a great experience throughout your ordering process. Have a lovely weekend, Amy -
Keith Reynolds
Great service, very timely communication and accommodating with order delivery. special thanks to Amy for help and assistance.
Reply from Ducting Express
Good afternoon Keith. Thanks for leaving us such a kind 5 star Google review! We really appreciate the feedback you have provided. We hope to see you online again with us soon. Take care, Enya. -
Rye Allen
Ducting arrived on time. Quality product. Would recommend. Cheers, Ryan Allen
Reply from Ducting Express
Good Morning, Rye. Thank you for leaving us a 5 star google review! We appreciate you taking the time to leave us positive feedback. Have a lovely day, Amy -
Cliff
Good products, reliable delivery times
Reply from Ducting Express
Good morning Cliff. Thanks for leaving us a 5 star Google review! We really appreciate the feedback. Take care, Enya. -
Randy Allen
Great ALL around!
Easy to navigate website, Communications and Customer service.
Keep up the great works!
Reply from Ducting Express
Good Morning Randy. Glad you had such a good experience. Thank you for taking the time to leave us a 5 star review! Hope to see you online again soon. Take care, Amy -
Ally Mackay
Very fast delivery, excellent items. Highly recommend.
Reply from Ducting Express
Good morning Ally. Thank you for taking the time out of your day to leave us a 5 star Google review! It's great to hear that you received your delivery promptly and are satisfied with the quality of the products ordered. We hope to see you online again with us soon. Have a lovely day, Enya. -
Olivia Bramwell Royal
Always good customer service and great service carried out
Reply from Ducting Express
Good Afternoon, Olivia. Thank you for the 5 star review! We appreciate your kind feedback. Take care, Amy -
Stephen
Would highly recommend this Company. They were helpful with advice before i placed an order on line. The order was dispatched the same day and arrived well packaged the next. All good.
Reply from Ducting Express
Good Afternoon, Stephen. Thank you so much for the 5 star google review! Glad to hear everything went smoothly with your order and we hope to see you online again soon. Enjoy your weekend! Take care, Amy -
NIcky Shergold
Extremely quick delivery!! Item as described thank you
Reply from Ducting Express
Good afternoon Nicky. Thank you for taking the time out of your day to leave us a 5 star Google review! It's great to hear you are satisfied with the service and delivery received. We hope to see you online again with us soon. Take care, Enya. -
Andrew Mcclean
Great service and a speedy delivery just fantastic. thanks
Reply from Ducting Express
Good Afternoon, Andrew. Thank you for taking the time to leave us a five star google review! We appreciate your feedback. Take care, Amy -
Neil Cockle
Brilliant service right from the start,
Enya and Amy, made it very easy to change my order with no fuss.
would recommend this company highly.
Neil at Planet Wheels
Reply from Ducting Express
Good Afternoon, Neil. Glad to hear myself and Enya were able to help you sufficiently. Thank you for taking the time to leave us a 5 star review! Always happy to help if you require any assistance in the future. Take care, Amy -
Ben D
No comment left
Reply from Ducting Express
Good Afternoon Ben. Thank you so much for the 5 star google review! Kind regards, Amy -
Rob
WM Air Conditioning - First time using Ducting Express and very helpful and delivery was prompt. Thank you.
Highly recommended.
Reply from Ducting Express
Good Afternoon Rob. Great to hear such kind feedback, glad your experience with us went smoothly and thank you for the 5 stars! Have a lovely weekend, Amy -
Jules CC
First rate product with fast delivery, excellent service
Reply from Ducting Express
Good morning Jules. Thanks for leaving us a 5 star Google review! We really appreciate the feedback you have provided. Take care, Enya. -
Ray Dawson
I was very happy with the products delivered and the service provided. The order was delivered as promised.
Reply from Ducting Express
Good Afternoon Ray. Thank you for taking the time to leave us a 5 star review! We appreciate the positive feedback. Take care, Amy -
Alastair Braid
Arrived as promised and kept fully informed.
Reply from Ducting Express
Good Afternoon Alastair. We appreciate the kind review, thank you for leaving us five stars! So glad to hear you received good service throughout the process of your order. Take care, Amy -
PA Hilton
Easily found what I was looking for and shipped promptly. Easy to buy and receive. Will continue to use when needed.
Reply from Ducting Express
Good afternoon! Thanks for taking the time to leave us a 5 star Google review! It's great to hear that the ordering process and delivery was easy for you! Take care, Enya -
Michael Garrett
Enya was extremely helpful is finding / spec'ing what I needed for a commercial ducting job. Thanks again Enya.
Reply from Ducting Express
Good Afternoon Michael. Thank you for your 5 star review! It's lovely to hear such great feedback about our Enya. Hope to see you online again soon. Kind regards, Amy. -
Tom Beagle
No comment left
Reply from Ducting Express
Good Afternoon Tom. Thank you so much for the 5 star google review! Kind regards, Amy -
Phil Dennis
Exceptionally fast delvery and incredibly helpful staff- doesn't get any better!
Reply from Ducting Express
Good Afternoon Phil. Thank you for the 5 star google review! We appreciate you taking the time to leave us such lovely feedback on our delivery speed and staff. Take care, Amy -
David Wilkes
No comment left
Reply from Ducting Express
Good Afternoon David. Thank you for taking the time to leave us a 5 star review! Much appreciated, Amy -
Ray Collister
Brilliant service, thank you, Ray
Reply from Ducting Express
Good Afternoon Ray. Thank you for the 5 star google review! We appreciate the kind words. Have a lovely day, Amy -
William Cooper
No comment left
Reply from Ducting Express
Hello William. Thank you for leaving us a 5 star review! Take care, Amy -
Craig Longshaw
These guys did everything they could to help us out of a hole left by another supplier! Easy to deal with, pleasant and polite, will be sending our future business in their direction!
Reply from Ducting Express
Good Afternoon Craig. Thank you for leaving us a 5 star google review! We are glad we could resolve the troubles you had and look forward to seeing you online again in the future. Kind regards, Amy -
Janet Haigh
Great to deal with and great product!
Reply from Ducting Express
Good morning Janet. Thank you for leaving us a 5 star Google review! We really appreciate the feedback you have provided. Have a lovely day! Kind regards, Enya. -
Steve Pugh
Great communication and contact
very fast service
Reply from Ducting Express
Good morning Steve. Thanks for leaving us a 5 star Google review! It's great to hear you were satisfied with the service you've received. Take care, Enya. -
Alan Watling
Allways prompt service excellent
Reply from Ducting Express
Good morning Alan. Thank you for taking the time to leave the team a 5 star Google review! We really appreciate the feedback! Take care, Enya. -
Tom MONKMAN
Great product and fast delivery. Thanks
Reply from Ducting Express
Good Morning Tom, we appreciate you taking the time to leave us a five star google review! Thank you for the feedback. Take care, Amy -
Stuart Becker
As always, good price and quick delivery!
Reply from Ducting Express
Good morning Stuart. Thanks for leaving us a 5 star Google review! We really appreciate the feedback. Take care, Enya. -
Mtn 19
Great experience when seeking advice on parts. They seem to know there stuff and were most helpful.
Order placed & wont hesitate to use in the future
Reply from Ducting Express
Good Morning. Thank you for leaving us a 5 star google review! We are glad to hear your lovely feedback. Have a great day, Amy -
Piero Coia
Great company to do business with
Reply from Ducting Express
Good afternoon Piero. Thank you for taking the time to leave us a 5 star Google review! We really appreciate your feedback. Kind regards, Enya. -
Mike Taylor
Products exactly as described, used for DIY bathroom / house extraction project, ordering process straightforward and delivery timescale very prompt, would highly recommend and would use their services again.
Reply from Ducting Express
Good afternoon Mike. Thank you for leaving the team a 5 star Google review! It's great to hear that our products and services met your expectations. We hope to see you online again with us soon. Take care, Enya. -
Paul Asher
Website very easy to use and when more help is required, just pick up the phone and you receive a very professional service. The full team are very helpful from the person on the phone to the delivery drivers. Products are excellent quality, would highly recommend.
Reply from Ducting Express
Good Afternoon Paul. We appreciate the lovely review, thank you for leaving us five stars! So glad to hear you received such wonderful service from everyone involved with your order. Take care, Amy -
Kevin Reed
Excellent service, parts arrived quickly and complete. Will be using for all my ducting parts in future
Reply from Ducting Express
Good morning Kevin. Thank you for taking the time to leave us a 5 star Google review! We really appreciate the feedback you have provided. Take care, Enya. -
Michael Ward
I only had a small order but web site very easy to navigate and tge delivery driver very conscientious with the delivery.
Reply from Ducting Express
Good Afternoon Michael. Glad you had a positive experience with our website and delivery service. Thank you for the 5 star google review! Take care, Amy -
JOSEPH SCHAFFARCZYK
GREAT PRODUCTS AND VERY HELPFULL STAFF
Reply from Ducting Express
Good Afternoon Joseph. Thank you for leaving us a 5 star google review! We are glad to hear your lovely feedback. Have a great day, Amy -
Trevor Preston
All Staff - Helpful, Courteous, Knowledgeable on product, deliver on time, Good stock level.
Reply from Ducting Express
Good Morning Trevor. Thank you for leaving us a five star google review! We appreciate all the positive feedback. We look forward to seeing you in store again soon. Take care, Amy -
Pete Pool
Quick, no fuss despatch of ordered ducting
Reply from Ducting Express
Good Morning Pete. Thank you for your feedback, we appreciate you taking the time to leave us a positive review! Kind regards, Amy. -
Tom Varley
No comment left
Reply from Ducting Express
Good Afternoon Tom. Thanks for leaving us a 5 star Google review! Take care, Enya. -
Ofelia Wotsits
Second time of placing an order in about 4 months. Both times I had a quick delivery with no issues. All equipment is good and resonably priced. Well recommended!
Reply from Ducting Express
Good Afternoon, Ofelia. Thank you for your kind 5 star review! It is good to hear such good feedback and to know we have consistently delivered in good time to you. Take care, Amy -
John Bradley
Big shout out to Ducting Express for supplying our ducting for our workshop, as always they have supplied on time and can highly recommend their products, service and prices ????
Reply from Ducting Express
Good afternoon John. Thank you for the 5 star google review! We appreciate all your kind feedback and hope to see you online again soon. Kind regards, Amy -
Ian Hampson
Parts arrived on time and were of good quality & best prices around.
I would definately recommend Ducting Express
Reply from Ducting Express
Good morning Ian. Thanks for taking the time to leave us a 5 star Google review. We really appreciate the feedback you have provided! Take care, Enya. -
Richard Overton
Good quality items and we’ll priced
Reply from Ducting Express
Good Morning, Richard. Thank you for taking the time to leave us a 5 star review! We appreciate the positive feedback, we hope to see you online again soon. Take care, Amy -
Piran Bassett
Helpful, knowledgable and great to deal with....price is fantastic too
Reply from Ducting Express
Hi Piran. Thank you for leaving us a 5 star google review! Glad you found our prices fantastic and had a good experience with us. Take care, Amy -
Mark Sickling
Not an expert in Ducting and needed to purchase parts for work. Excellent website, fast and efficient emails and communication. I ordered two incompatible parts and they contacted me to make sure I knew what I was ordering, turns out I needed to alter my… Read more
Not an expert in Ducting and needed to purchase parts for work. Excellent website, fast and efficient emails and communication. I ordered two incompatible parts and they contacted me to make sure I knew what I was ordering, turns out I needed to alter my order for the correct parts, excellent customer relations, thank you very much.
Reply from Ducting Express
Good afternoon Mark. Thank you for taking the time to leave us such a lovely 5 star review! We appreciate your feedback and are happy to hear you received such good service and used our website with ease. If you need any advice with future orders, please do not hesitate to call us. Kind regards, Amy -
Andy Capp
Ordering was extremely simple, good communication and customer support. Will definitely order from you again.
Reply from Ducting Express
Morning Andy. Thanks for leaving us a 5 star Google review! We really appreciate the feedback you have provided regarding the service you've received. We hope to see you online again with us soon. Kind regards, Enya. -
Home Direct Kitchens
Fast efficient ordering with quick deliver would Highley recommend
Reply from Ducting Express
Good morning. Thanks for taking the time to leave us a 5 star Google review. We really appreciate the feedback and are delighted that you received your order promptly! Take care, Enya.
