Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Duncan Hall
Good service and great advice.
Reply from Ducting Express
thank you for your review we are glad you had a good experience -
Sam Goddard
Great phone support. Really helped.
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Lois Cook
Good products but website frustrating as it keeps deleting your basket if you don't check out quickly.
Also I chose the £34 courier delivery option which was a mistake. They use TNT who give a 10 hour delivery window and drivers don't have phones. Even… Read more
Good products but website frustrating as it keeps deleting your basket if you don't check out quickly.
Also I chose the £34 courier delivery option which was a mistake. They use TNT who give a 10 hour delivery window and drivers don't have phones. Even on the day they can't tell you when they will deliver so you have to sit around for 10 hours!!! Already missed them once and if I miss them again I have to pay for redelivery.
Reply from Ducting Express
Thank you for your review, we are in the process of building a new online shop and website so hopefully this will remove many of these issues
we do use TNT for some of our deliveries and unfortunately they will not specify a delivery time, we have been in talks with TNT to try and offer a better service, along with other delivery companies -
Paul Reynolds
Excellent service from Ducting express, Will certainly use again.
Reply from Ducting Express
Thanks for your review -
Peter Wingate-Saul
Very quick service. All good and as described.
Reply from Ducting Express
Thanks for your review -
Greg Hughes
Great prices from a clear & easy to understand web site. Really quick delivery. Ordered Bank holiday Monday night, delivered first thing Wednesday morning [trackable from the TNT web site]. Very helpful Customer Service via e-mail. Ta very much.
Reply from Ducting Express
Thank you Greg for your review -
Chris Lawman
Very fast and efficient service a pleasure to deal with thanks from
SPIRAL shop fitters Middlesbrough
Reply from Ducting Express
Thanks for your review - Glad we could help from all of us at Ducting Express -
Tracy Taylor
Great service
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Graham
No comment left
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Calum Smith
Great serivice,very prompt and always friendly.
Reply from Ducting Express
Good afternoon, Calum, thank you for taking time out of your day to leave us this 5-star Google review. Take care, Jessica.