Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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David Beecham
Excellent prompt delivery and well packed and exactly what I wanted
Reply from Ducting Express
Hi David, thank you for leaving us a review. I am glad to hear you were happy with the service & products from Ducting Express. We hope to see you online again soon. Kind Regards, Georgina -
Jason Stirling
Quick delivery good product.
Reply from Ducting Express
Thank you for your review, Jason. We really appreciate your feedback and I'm glad to hear your order arrived quickly. Kind Regards, Georgina -
Lee Barker
Excellent service all as described and delivered on time
Reply from Ducting Express
Hi Lee, thank you for your lovely feedback. I am pleased to hear that you were happy with the service you received from Ducting Express, we look forward to seeing you online again soon. Kind Regards, Georgina -
Gary Monk
Great company very helpful
Reply from Ducting Express
Thank you for leaving us a review, Gary. We really appreciate it! We hope to see you online again soon. Kind Regards, Georgina -
Shaun Hurrell
I found Ducting Express to be a very helpful and efficient company to deal with, very fast delivery and competitive prices. Will be pleased to deal with them again in the future.
Reply from Ducting Express
Hi Shaun, thank you for leaving us a review, we really appreciate you taking the time to do so. I am happy to hear that you were pleased with the service that you received from Ducting Express. We look forward to speaking to you again soon. Kind Regards, Georgina -
Paul Singer
Excellent service, very knowledgeable, helpful and pleasant staff. I will use them for all my ducting products, from now on
Reply from Ducting Express
Thank you so much for your review, Paul. I am pleased to hear you were happy with the service you received from our team. We look forward to seeing you in store again soon. Kind Regards, Georgina -
John Doe
Very helpful team when i was ordering for the first time.Easy ordering system and quick response. We had next day and there was a slight problem as only part order came Spoke to Rebecca who guided me what to do next. Transferred to Tracy in dispatch who… Read more
Very helpful team when i was ordering for the first time.Easy ordering system and quick response. We had next day and there was a slight problem as only part order came Spoke to Rebecca who guided me what to do next. Transferred to Tracy in dispatch who was so helpful and quick to respond in a very professionally and friendly nature it turned out courier had left it on the van but the communication was spot on and was re-delivered back to us. Everyone has issues or things they can,t control but knowing there is someone doing there best to sort the problems out and keeping you informed at all times was excellent.
Really impressed and would consider again in the future. Well done all
Reply from Ducting Express
Hi Lucy. Firstly, thank you for your order. Secondly, we really appreciate your honest and very kind review. Thank you for understanding that sometimes orders/deliveries do not always go so smoothly but we do whatever we can to avoid this and assist in any way possible. We hope to see you online again soon. Kind Regards, Georgina -
Gordon Kelly
Great Staff. Good product. Absolutely First Class Service.
Reply from Ducting Express
Hi Gordon, thank you so much for your kind review. I am pleased to hear you were happy with the service you received, I will pass on your review to the team. We hope we can work with you again going forward. Kind Regards, Georgina -
James Kellerman
Fast, efficient, polite and economical. Very good website and range of goods. What more can you ask for?
Reply from Ducting Express
Hi James, I am pleased to hear you were happy with the service you received from Ducting Express. Thank you for leaving us a review, we really appreciate it. Kind Regards, Georgina -
Dariusz Dembinski
Professional and quick service. I'll definitely use again.
Reply from Ducting Express
Thank you for your kind review, Dariusz. I am pleased to hear that you were happy with with service you received from Ducting Express. We look forward to seeing you in store again soon. Kind Regards, Georgina -
Steven Pegg
Fast dispatch
Reply from Ducting Express
Hi Steven, we are really grateful for you taking the time to leave us a review, thank you. I'm pleased to hear your order arrived quickly. We hope to work with you again soon. Kind Regards, Georgina -
John
Good aii round product price & delivery what U want
Reply from Ducting Express
Hi John, Thank you for leaving us a review. I am pleased to hear you were happy with your experience with Ducting Express. We hope to see you in store again soon. Kind Regards, Georgina -
Prasad Thewarapperuma
Great service n delivery . recommend.
Reply from Ducting Express
Thank you for leaving us a Google review Prasad, we really appreciate you taking the time out to do so. We look forward to seeing you in store again in the future. Kind Regards, Georgina -
Garry Ingram
Top company. Service & Delivery is A1
Reply from Ducting Express
Hi Garry, thank you for your kind review. We are glad to hear your were happy with the service you received from Ducting Express and look forward to continuing to work with you. Kind Regards, Georgina -
Claire “SpiralClaire”
Efficient service and good comms.
Reply from Ducting Express
Hi Claire, we really value customer feedback so thank you for your kind review. We hope we can work with you again soon. Kind regards, Georgina -
Norbert Igli
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Norbert. We really appreciate you taking the time out to leave us a Google review. Kind Regards, Georgina -
Keith Smallwood
Quick efficient service
Reply from Ducting Express
Hi Keith, we really appreciate you taking the time to leave us a Google review, thank you. We hope to see you in store again soon. Kind Regards, Georgina -
Mark Williams
Excellent Service and Delivery
Reply from Ducting Express
Thank you for leaving us a Google review, Mark. I am pleased to hear you were happy with the service from Ducting Express. Kind Regards, Georgina -
Family Tym
Very efficient and good to find stock of difficult to find items.
Reply from Ducting Express
Thank you very much for your lovely feedback. We pride ourselves on our extensive stock levels so I am glad to hear we could help. We hope we can work with you again soon. Kind Regards, Georgina -
Linda Wood
Great service fast delivery would definitely recommend ????
Reply from Ducting Express
Hi Linda, thank you for your kind review, we really appreciate you taking the time to leave us a review. We hope we can work with you again in the future. Kind Regards, Georgina -
Simon Elbrow
Very quick service will be using again, product came well packed
Reply from Ducting Express
Hi Simon,Thank you for your kind review. I am happy to hear that your products arrived quickly, we look forward to working with you again in the future. Kind Regards, Georgina -
Arjan Singh
Great service. Very helpful. Will use this company again. Thanks. Very happy. ;- ))
Reply from Ducting Express
Hi Arjan Thank you for your review its greatly appreciated -
Stephen
No comment left
Reply from Ducting Express
Thank you for your review Stephen -
Chris Taylor
GREAT SERVICE DELIVERED IN UNDER 24 HRS
Reply from Ducting Express
Hi Chris Thanks you for your review, glad we could help -
Paul Monk
Excellent quality and service really fast delivery thanks
Reply from Ducting Express
Thank you for your review, Paul. I am glad to hear that you were happy with the products and service you received from Ducting Express. Kind Regards, Georgina -
Adam Ford
Excellent service, 24hr delivery, great communication and advice. Highly recommended.
Reply from Ducting Express
Thank you for your review, Adam. We are happy we could provide you with a fantastic service and hope to work with you again soon. Kind Regards, Georgina -
Paul Burke
Very helpful even on a small order.
Reply from Ducting Express
Hi Paul, thank you for your order & feedback. We really appreciate you taking the time out to leave us a review. Kind Regards, Georgina -
Phil Smith
Excellent service, responsive and helpful despite the country being in lockdown
Reply from Ducting Express
Hi Phil, thank you very much for leaving us a review, we really appreciate customer feedback, especially in times like these. We hope we can continue to work with you going forward. Kind Regards, Georgina -
Billy Casper
Outstanding service
Reply from Ducting Express
Hi Billy, thank you for your review. I am glad to hear you were happy with the service you received. We hope we can work with you again soon. Kind Regards, Georgina -
Aaron Chabot
I needed to place an order on proforma instead of using the online store. I spoke to a helpful person who took my list and generated a proforma. However, before placing the order I realised a few items needed to be added. So I got back in touch via email… Read more
I needed to place an order on proforma instead of using the online store. I spoke to a helpful person who took my list and generated a proforma. However, before placing the order I realised a few items needed to be added. So I got back in touch via email only to receive one back listing a bunch of reasons why I’d basically put out the sales guy and asking me to check everything again I wouldn’t have to amend the proforma a third time.
Should have cancelled the order, but I needed the parts ASAP.
When the ducting fittings arrived, they were in a single lined box with no bubble wrap and some fittings were dented. I’ve had to use them anyway due to time constraints.
Might try another company next time.
Reply from Ducting Express
Hi Aaron, I am sorry to hear you weren't entirely satisfied with your experience at Ducting Express on this occasion. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations. Kind Regards, Georgina -
XboxFJB 2018
Items arrived on time, well packaged and as described - very pleased and I will definitely use Ducting Express again.
Reply from Ducting Express
Thank you very much for leaving us a review. I am glad to hear that you were happy with your experience with Ducting Express. We look forward to seeing you in store again soon. Kind Regards, Georgina -
Richsfx
Great product and service very reliable
Reply from Ducting Express
Thank you for taking the time out to leave us a review, we really appreciate customer feedback. We look forward to working with you again in the future. Kind Regards, Georgina -
Stephen Toms
Placed order late afternoon and goods arrived early next day. Very helpful staff and will use again.
Reply from Ducting Express
Hi Stephen, thank you for your kind review. I'm glad to hear you were happy with the service you received from Ducting Express and look forward to seeing you in store again soon. Kind Regards, Georgina -
Alex DeBono
Very pleased with the products with a super quick delivery. 10/10
Reply from Ducting Express
Thank you for your review, Alex. We are glad to hear you were happy with your products and hope to work with you again soon. Kind Regards, Georgina -
Raymond Green
No comment left
Reply from Ducting Express
Thank you for leaving us a 5 star review, Raymond. We hope to work with you again soon. Kind Regards, Georgina -
Andy Healy
Very helpful over the phone, would highly recommend
Reply from Ducting Express
Hi Andy, we are glad we could help and really appreciate you taking the time out to leave us a Google review, thank you. We hope to work with you again soon. Kind Regards, Georgina -
RICHARD Waite
Fast service and good value
Reply from Ducting Express
Hi Richard, thank you for taking the time to leave us a Google review. We really appreciate customer feedback and hope to see you in store again soon. Kind Regards, Georgina -
Pete Dumelow
Ordered ny second made to measure vent/grill. Arrived on time at a very reasonable price and top quality. Thank you again. Pete Dumelow.
Reply from Ducting Express
Hi Pete, thank you for your kind review. I am glad to hear that you are happy with your products and hope we can continue to work with you going forward. Kind regards, Georgina -
Martyn De Montfort
Fantastic quality and fast delivery. Very helpful staff and knowledgeable. Overall I’m very happy with the product post installation.
Reply from Ducting Express
Hi Martyn, I am very happy to hear that your installation went well and you are happy with the products you received. Thank you for leaving us a review. If you ever need any ducting again please bare us in mind. Kind Regards, Georgina -
Trevor Mant
No comment left
Reply from Ducting Express
Hi Trevor, thank you for your five star rating! We really appreciate you taking the time out to leaving us a Google review. Hope to see you again soon. Kind Regards, Georgina -
Kevin Cahill
What a great easy to use website, very efficient team of people kept me informed all the way through, highest recommendation
Reply from Ducting Express
Hi Kevin, thank you so much for sharing your experience with Ducting Express. We are glad you found the process easy & efficient. We hope to work with you again in the future. Kind Regards, Georgina -
Danielle Lushey
No comment left
Reply from Ducting Express
Thank you for leaving us a five star rating, Danielle. We hope to see you in store again in the future. Kind regards, Georgina -
Steve Booth
Excellent service and sound advice, questions answered so correct product purchased, great result thanks again.
Steve
Reply from Ducting Express
Thank you very much for your kind review, Steve. We are glad we could provide you with a great experience and look forward to seeing you again soon. Kind regards, Georgina -
Dushan Stojadinovic
Perfect experience!
Reply from Ducting Express
Hi Dushan, we really appreciate you sharing your experience with Ducting Express. Thank you for also uploading photos of your completed installation, looks great! We hope to see you in store again soon. Kind regards, Georgina -
GRAHAM Leese
Excellent and very fast service, will use again in the future
Reply from Ducting Express
Hi Graham, we really appreciate you leaving Ducting Express a review, thank you. We are glad to hear you were happy with the service you received and hope to see you again soon. Kind Regards, Georgina -
Steven Alexander
Used them a few times fantastic company really helpful, good products, price and delivery
Reply from Ducting Express
Hi Steven, thank you for leaving Ducting Express a review. We really appreciate you taking the time out to share your experience with our company and look forward to seeing you in store again very soon. Kind regards, Georgina -
Kevin Adams
Very helpful and efficient
Reply from Ducting Express
Thank you for your kind review, Kevin. We are happy to hear that you were happy with your experience at Ducting Express and hope to see you again soon. Kind regards, Georgina -
Toby Wilson
Deliveries are well packaged and delivered on time. Products are well made and good value.
Reply from Ducting Express
Thank you for your lovely feedback, Toby. We really appreciate you taking the time out to leave us a review and hope we can continue to work with you going forward. Kind Regards, Georgina -
Stuart Wood
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Stuart. We hope to see you in store again soon! Kind Regards, Georgina -
Adrian Hall
I've placed three orders with this company now. They are easy to buy from, the product is exactly what I want and it's delivered promptly and efficiently. What more could you want ?
Reply from Ducting Express
We really appreciate your review, Adrian, thank you. We look forward to continuing to work with you in the future. Thank you for your support. Kind regards, Georgina -
Ιωάννης Καρυοφύλλης
I ordered from Greece.
Fast response, fast delivery..
Reply from Ducting Express
Thank you for leaving us a review, Ioánnis. Occasionally we send outside of the UK, and are very happy to hear that your product arrived quickly and safely. We hope that you will consider us for any ducting products you may need in the future. Kind Regards, Georgina
