Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Aaron Chabot
I needed to place an order on proforma instead of using the online store. I spoke to a helpful person who took my list and generated a proforma. However, before placing the order I realised a few items needed to be added. So I got back in touch via email… Read more
I needed to place an order on proforma instead of using the online store. I spoke to a helpful person who took my list and generated a proforma. However, before placing the order I realised a few items needed to be added. So I got back in touch via email only to receive one back listing a bunch of reasons why I’d basically put out the sales guy and asking me to check everything again I wouldn’t have to amend the proforma a third time.
Should have cancelled the order, but I needed the parts ASAP.
When the ducting fittings arrived, they were in a single lined box with no bubble wrap and some fittings were dented. I’ve had to use them anyway due to time constraints.
Might try another company next time.
Reply from Ducting Express
Hi Aaron, I am sorry to hear you weren't entirely satisfied with your experience at Ducting Express on this occasion. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations. Kind Regards, Georgina -
XboxFJB 2018
Items arrived on time, well packaged and as described - very pleased and I will definitely use Ducting Express again.
Reply from Ducting Express
Thank you very much for leaving us a review. I am glad to hear that you were happy with your experience with Ducting Express. We look forward to seeing you in store again soon. Kind Regards, Georgina -
Richsfx
Great product and service very reliable
Reply from Ducting Express
Thank you for taking the time out to leave us a review, we really appreciate customer feedback. We look forward to working with you again in the future. Kind Regards, Georgina -
Stephen Toms
Placed order late afternoon and goods arrived early next day. Very helpful staff and will use again.
Reply from Ducting Express
Hi Stephen, thank you for your kind review. I'm glad to hear you were happy with the service you received from Ducting Express and look forward to seeing you in store again soon. Kind Regards, Georgina -
Alex DeBono
Very pleased with the products with a super quick delivery. 10/10
Reply from Ducting Express
Thank you for your review, Alex. We are glad to hear you were happy with your products and hope to work with you again soon. Kind Regards, Georgina -
Raymond Green
No comment left
Reply from Ducting Express
Thank you for leaving us a 5 star review, Raymond. We hope to work with you again soon. Kind Regards, Georgina -
Andy Healy
Very helpful over the phone, would highly recommend
Reply from Ducting Express
Hi Andy, we are glad we could help and really appreciate you taking the time out to leave us a Google review, thank you. We hope to work with you again soon. Kind Regards, Georgina -
RICHARD Waite
Fast service and good value
Reply from Ducting Express
Hi Richard, thank you for taking the time to leave us a Google review. We really appreciate customer feedback and hope to see you in store again soon. Kind Regards, Georgina -
Pete Dumelow
Ordered ny second made to measure vent/grill. Arrived on time at a very reasonable price and top quality. Thank you again. Pete Dumelow.
Reply from Ducting Express
Hi Pete, thank you for your kind review. I am glad to hear that you are happy with your products and hope we can continue to work with you going forward. Kind regards, Georgina -
Martyn De Montfort
Fantastic quality and fast delivery. Very helpful staff and knowledgeable. Overall I’m very happy with the product post installation.
Reply from Ducting Express
Hi Martyn, I am very happy to hear that your installation went well and you are happy with the products you received. Thank you for leaving us a review. If you ever need any ducting again please bare us in mind. Kind Regards, Georgina -
Trevor Mant
No comment left
Reply from Ducting Express
Hi Trevor, thank you for your five star rating! We really appreciate you taking the time out to leaving us a Google review. Hope to see you again soon. Kind Regards, Georgina -
Kevin Cahill
What a great easy to use website, very efficient team of people kept me informed all the way through, highest recommendation
Reply from Ducting Express
Hi Kevin, thank you so much for sharing your experience with Ducting Express. We are glad you found the process easy & efficient. We hope to work with you again in the future. Kind Regards, Georgina -
Danielle Lushey
No comment left
Reply from Ducting Express
Thank you for leaving us a five star rating, Danielle. We hope to see you in store again in the future. Kind regards, Georgina -
Steve Booth
Excellent service and sound advice, questions answered so correct product purchased, great result thanks again.
Steve
Reply from Ducting Express
Thank you very much for your kind review, Steve. We are glad we could provide you with a great experience and look forward to seeing you again soon. Kind regards, Georgina -
Dushan Stojadinovic
Perfect experience!
Reply from Ducting Express
Hi Dushan, we really appreciate you sharing your experience with Ducting Express. Thank you for also uploading photos of your completed installation, looks great! We hope to see you in store again soon. Kind regards, Georgina -
GRAHAM Leese
Excellent and very fast service, will use again in the future
Reply from Ducting Express
Hi Graham, we really appreciate you leaving Ducting Express a review, thank you. We are glad to hear you were happy with the service you received and hope to see you again soon. Kind Regards, Georgina -
Steven Alexander
Used them a few times fantastic company really helpful, good products, price and delivery
Reply from Ducting Express
Hi Steven, thank you for leaving Ducting Express a review. We really appreciate you taking the time out to share your experience with our company and look forward to seeing you in store again very soon. Kind regards, Georgina -
Kevin Adams
Very helpful and efficient
Reply from Ducting Express
Thank you for your kind review, Kevin. We are happy to hear that you were happy with your experience at Ducting Express and hope to see you again soon. Kind regards, Georgina -
Toby Wilson
Deliveries are well packaged and delivered on time. Products are well made and good value.
Reply from Ducting Express
Thank you for your lovely feedback, Toby. We really appreciate you taking the time out to leave us a review and hope we can continue to work with you going forward. Kind Regards, Georgina -
Stuart Wood
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Stuart. We hope to see you in store again soon! Kind Regards, Georgina -
Adrian Hall
I've placed three orders with this company now. They are easy to buy from, the product is exactly what I want and it's delivered promptly and efficiently. What more could you want ?
Reply from Ducting Express
We really appreciate your review, Adrian, thank you. We look forward to continuing to work with you in the future. Thank you for your support. Kind regards, Georgina -
Ιωάννης Καρυοφύλλης
I ordered from Greece.
Fast response, fast delivery..
Reply from Ducting Express
Thank you for leaving us a review, Ioánnis. Occasionally we send outside of the UK, and are very happy to hear that your product arrived quickly and safely. We hope that you will consider us for any ducting products you may need in the future. Kind Regards, Georgina -
Philip Dando
Made to order part...perfect!
Reply from Ducting Express
Hi Philip, thank you for leaving Ducting Express a review, we really appreciate you taking the time to do so. We are happy to hear that we could help you to find a solution with a bespoke product. Please bear us in mind for any ducting products you may need in the future. Kind regards, Georgina -
Nick Moate
Great service here ,contacted these guys by phone for advice and they soon sorted out which ducting I needed , it turned up on time and works GREAT ! .
Reply from Ducting Express
Hi Nick, we really appreciate your review, thank you. I am sure the team will be thrilled to hear your kind words. Please keep us in mind for any of your future ducting & ventilation needs. Kind regards, Georgina -
Grace Woodworks
Great service, thanks
Reply from Ducting Express
Hello Grace, thank you for taking the time out to leave us a review and share your experience with Ducting Express. We look forward to working with you again in the future. Kind regards, Georgina -
Neil Harrison
All good thanks.
Reply from Ducting Express
Hi Neil, thank you for leaving us a review. We hope to see you in store again soon. Kind regards, Georgina -
Chris Hum
The site was easy to navigate and the order was processed quickly and arrived within a couple of days. I will be shopping there again.
Reply from Ducting Express
Hi Chris, thank you so much for your review, it's great to hear you found the order process easy. We are looking forward to seeing you again soon. Kind regards, Georgina -
Merchi & Martin Gil & Strom
Accurate and swift service and communication.
Reply from Ducting Express
Thank you for your review, Martin. We are happy to hear your positive feedback and look forward to working with you again soon. Kind Regards, Georgina. -
Paul Farthing
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Paul. We really appreciate you taking the time to rate our company and hope to see you again soon. Kind Regards, Georgina -
Gill Rapley
Very efficient company and staff knowledgeable and polite.
Reply from Ducting Express
Hi Gill, thank you very much for your kind feedback, it is really appreciated. We hope we can continue to work with you and your company going forward. Kind Regards, Georgina -
Mike Jones
Good price, fast delivery. Great company to do business with!
Reply from Ducting Express
Hi Mike, we really appreciate you taking the time to leave us a review, thank you. It's fantastic to hear we could meet your expectations & look forward to seeing you again soon. Kind Regards, Georgina -
David Bowen
Friendly service, and Graham offered professional advice to help with my ducting enquiry. Delivery was fast.
Reply from Ducting Express
Thank you for your review David. We are glad we were able to provide you with useful information and hope your installation went well. We look forward to speaking to you again soon. Kind Regards, Georgina -
Robert Farrant
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Robert. We really appreciate you taking the time out to leave us a review today. We hope to work with you again soon. Kind Regards, Georgina -
Matt Godding
Quick delivery and good quality item
Reply from Ducting Express
Hi Matt, Thank you for taking the time out to leave us a review. We really appreciate your positive feedback. We look forward to seeing you again soon. Kind Regards, Georgina -
Matt Bryant
No comment left
Reply from Ducting Express
Thank you for your 5 star rating Matt. We hope to work with you again soon. Kind Regards, Georgina -
Simon Bessell
Great delivery, quick and on time. Products are great quality and well priced.
Reply from Ducting Express
Thank you for your review Simon. We really appreciate you taking the time out to pass on your feedback. It's great to hear you were happy with the service you received from Ducting Express. We hope we can continue to work with you in the future. Kind Regards, Georgina -
Jenny Bower
Fast and efficient reliable service. Thought delivery charge was excessive for such a small light weight item though. No option to choose cheaper method of delivery.
Reply from Ducting Express
Hi Jenny, thank you for your feedback. We try to keep our delivery charges as low as possible without having an adverse effect on delivery times & efficiency. We hope we can work with you again in the future. Kind Regards, Georgina -
Kevin Fletcher
Great service and quick delivery time
Reply from Ducting Express
Hi Kevin, thank you for leaving us a 5 star rating. It's great to hear that your order was delivered quickly and you received great service from the team! We hope to work with you again soon! Kind Regards, Enya -
Robert Richardson
Good fast service
Reply from Ducting Express
Thank you for your review Robert. We are delighted to hear you were happy with your experience of Ducting Express. We hope to work with you again soon. Kind Regards, Georgina -
David Eno
My first order - great choice, and prices that seem very reasonable, and next day delivery! Not sure how much ducting I can use, but will definitely come back if I need more!
Reply from Ducting Express
Hi David, thank you so much for your kind review. We are glad you were happy with your experience at Ducting Express. We look forward to seeing you again in the future. Kind regards, Georgina -
Mike Clear
Great service have and will use again, Yes and we have used again. Great job thank you.
Reply from Ducting Express
Thank you for your review, Mike! We really appreciate you taking the time to leave us a Google review today, your reviews help us to maintain our high standards. We hope to work with you again soon. Kind Regards, Georgina -
Terry Peel
Good service ,No messing , Good knowledge
Reply from Ducting Express
Hi Terry, thank you for taking the time to leave us a review. We really appreciate it! Kind Regards, Georgina -
Simon Wilson
Fast Delivery all in stock
Reply from Ducting Express
Hi Simon, thank you for 5 star review. We really appreciate you taking the time to leave us a review. We hope to see you again soon. Kind regards, Georgina -
Jackie Baker
Fast and efficient service with quality products
Reply from Ducting Express
Hi Jackie, Thank you for being our 100th Google review! We really appreciate your custom and hope we can work with you again soon. Kind Regards, Georgina -
William Oglethorpe
No comment left
Reply from Ducting Express
Hi William, thank you for your 5 star rating. We are glad you were happy with your experience at Ducting Express and hope to see you again soon. Kind Regards, Georgina -
A Google User
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Clayton. We look forward to working with you again soon. Kind Regards, Georgina -
CARL RICHARDSON
Excellent Company to use, Helpful and friendly staff
Reply from Ducting Express
Thank you for your 5 star review, Carl. Our team will be happy to hear your kind words. We hope to work with you again soon. Kind Regards, Georgina -
Scott McDade
No comment left
Reply from Ducting Express
Hi Scott, thank you for leaving us a 5 star rating. We really appreciate you taking the time out to do so. We hope to continue to work with you going forward. Kind Regards, Georgina -
Freddie Morgan
Very fast response; all information clear when purchasing. Product of extremely high quality and very good value.
Reply from Ducting Express
Hi Freddie, thank you for your kind review. We are glad you were happy with your purchase. We hope we see you again in the future. Kind regards, Georgina -
John Hambidge
Good quality materials fast delivery great company
Reply from Ducting Express
Thank you for your kind review, John. We are glad to hear you were happy with your experience with Ducting Express and hope to see you again soon. Kind Regards, Georgina. -
Darrel Wall
Great products and fast efficient service again a pleasure to deal with this Company
Reply from Ducting Express
Hi Darrel. Thank you for leaving us a review, we really appreciate you taking the time to do so. We hope we can work with you again soon. Kind Regards, Georgina
