Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Mark Davis
Customer service is great. prices are good as is delivery. Thoroughly recommend.
Reply from Ducting Express
Thank you for your review, Mark. I am glad to hear your were happy with your experience with Ducting Express. We hope to see you online again very soon. Kind Regards, Georgina -
Zoe Dobson
Absolutely excellent customer service, they really go above and beyond the usual standards. Very fast correspondence, great attention to detail. Can't speak highly enough of them. Very lovely company.
Reply from Ducting Express
Hi Zoe, thank you so much for your lovely review. I am sure the team will be delighted to hear your kind feedback. We look forward to working with you going forward. Kind Regards, Georgina -
Inspired Design
Great speedy service, I ordered at 11.00 and my order arrived 24 hours later, deffo recommend.
Reply from Ducting Express
Thank you so much for leaving us a Google review. We try to offer as quick a service as possible wherever we can, we are glad you were impressed. We hope to see you in store again soon. Kind Regards, Georgina -
Stuart Kettridge
Delivery was super fast and even though it had an item damaged in transit there was no quible, they just replaced it and it turned up the next day ... excellent service that is rare these days AA**
Reply from Ducting Express
Hi Stuart, thank you for taking the time to leave us a Google review. I am glad to hear that your issue was resolved quickly and you were happy with the service you received. We hope to see you in store again soon. Kind Regards, Georgina -
Nicholas Backstrom
Super efficient service, well done. Highly recommended.
Reply from Ducting Express
Thank you for leaving us a review, Nicholas. I am pleased to hear that you were happy with the service you received from Ducting Express. We hope to see you online again soon. Kind Regards, Georgina -
Stephen Brookes
I telephoned because I was unfamiliar with the 'system', and needed some advice before ordering. My enquiry was dealt with enthusiastically, and the components arrived the following day - thank you!
Reply from Ducting Express
Hi Stephen, I am happy to hear you got your order very quickly. I would love to hear how you got on with your installation? Thank you so much for leaving us a Google review, we really appreciate it. Kind Regards, Georgina -
David Barker
Delivered promptly at a fair price
Reply from Ducting Express
Thank you for your review, David. We are glad to hear that you were happy with our quick delivery times and competitive prices. We look forward to seeing you online again soon. Kind Regards, Georgina -
Derek White
Excellent company to deal with, fast delivery times and awesome customer service. Fully recommended.
Reply from Ducting Express
Hi Derek, thank you for leaving us a lovely review. I am happy to hear you were pleased with your experience of Ducting Express. We look forward to continuing to work with you going forward. Kind Regards, Georgina -
Paul Fitzgerald
Excellent service and quality, thank you. Will definitely be using again.
Reply from Ducting Express
Thank you for leaving us a Google review, Paul. We really appreciate it! I am pleased to hear you were happy with the service you received from Ducting Express and look forward to seeing you online again soon. Kind Regards, Georgina -
David Evans
The service was excellent before 1pm and had next day delivery. Well done the team at ducting express.
Reply from Ducting Express
Hi David, thank you for your kind review. I'm glad to hear you were happy with the service you received from Ducting Express and look forward to seeing you in store again soon. Kind Regards, Georgina -
Simon Salter
Good service,Quick delivery,very pleased with my order including being kept updated about delivery times/answering emails quickly.
Reply from Ducting Express
Hi Simon, thank you for your Google review. I am pleased to hear that everything went well with your order and you were happy with the level of communication from our team. We hope to see you in store again soon. Kind Regards, Georgina -
Dafdaffer1
As always fast delivery and great range to choose from, we had a small part missing from our last order which was dispatched the next day.
Reply from Ducting Express
Thank you for leaving us a Google review, we really appreciate it. I am pleased to hear that the problem with a missing part was resolved quickly. We hope to see you online again soon. Kind Regards, Georgina -
Patrick Balfour
I purchased a length of cooker hood Ducting . The sales lady was amazing giving me all the information I needed and sorted the order out in 2 minutes over the phone. The ducting arrived 2 days later and is exactly what I had been searching for on the high… Read more
I purchased a length of cooker hood Ducting . The sales lady was amazing giving me all the information I needed and sorted the order out in 2 minutes over the phone. The ducting arrived 2 days later and is exactly what I had been searching for on the high street with no joy.
I would recommend this company to everyone who wants quality products and 100% satisfaction.
Reply from Ducting Express
Hi Patrick, thank you for leaving us a Google review. I am super happy to hear that the product was correct and you got sorted in the end. Thank you for your recommendation, if you ever need any ducting in the future please do get in contact. Kind Regards, Georgina -
Captain Nick
No comment left
Reply from Ducting Express
Thanks Captain! We really appreciate you leaving us a 5 star rating. Kind Regards, Georgina -
David Sharp
Excellent service, parts arrived promptly and as described. Would use again.
Reply from Ducting Express
Thank you for leaving us a Google review, David. We really appreciate it! I am pleased to hear you were happy with the service you received from Ducting Express and look forward to seeing you online again soon. Kind Regards, Georgina -
Matthew Pinning
Brilliant service! Very helpful and great products.
Reply from Ducting Express
Hi Matthew, thank you for popping by to see us, we are pleased we could help. Thank you for leaving us a Google review, we really appreciate it! Hope to see you in store again soon. Kind Regards, Georgina -
Scooter Market
Great Company, very helpful staff. Don`t go anywhere else.
Reply from Ducting Express
Hi Scooter, thank you for your very kind review. I am sure our team will be glad to hear your lovely feedback and we really appreciate you recommending us. We look forward to seeing you in store again soon. Kind Regards, Georgina -
Paul Baker
Good website , good service highly recommended
Reply from Ducting Express
Morning Paul. Thank you for leaving us a 5 star Google review. We appreciate the kind feedback. I hope we will see you in store again in the future. Kind Regards, Amy -
Richard Berry
No comment left
Reply from Ducting Express
Hi Richard, thank you for leaving us a 5 star rating. We hope to see you in store again soon. Kind Regards, Georgina -
Florian Rosoi
Best service , good delivery time and extremely helpful customer service.
Reply from Ducting Express
Thank you for leaving us a Google review, Florian, we really appreciate you taking the time to do so. I am very happy to hear you were pleased with the service you received from the team here at Ducting Express and hope to see you online again soon. Kind Regards, Georgina -
Paul Watkins
My ducting order arrived in good condition and in good time. The team at Ducting Express were very helpful and gave me good advice on exactly what I required.
Reply from Ducting Express
Hi Paul, I am pleased to hear that you were happy with your order and that our team were able to provide you with the right advice to help you with your requirements. Thank you for leaving us a Google review, we really appreciate it. Kind Regards, Georgina -
M Beresford
I wanted some metal ducting and was very happy with the help and advice I received from Matt. Excellent service and delivery was 1 day earlier than expected which was great!
Reply from Ducting Express
Hi Ming, thank you for leaving us a Google review. I am delighted to hear your lovely feedback and will pass this on to Matt also. Please bear us in mind should you ever need any ducting products in the future. Kind Regards, Georgina -
Elliot Ponder
We approached ducting express to design and supply a ducting layout for our new joinery workshop. Graham was excellent and offered impartial advice throughout. The delivery was always spot on and on time. We required more items and they were always very h… Read more
We approached ducting express to design and supply a ducting layout for our new joinery workshop. Graham was excellent and offered impartial advice throughout. The delivery was always spot on and on time. We required more items and they were always very helpful. We went for the clip duct system and would recommend this over spiral as it looks the part and has given us a extremely efficient extraction system as there are no leaks!
Wouldn’t hesitate in recommending and buying again.
Elliot
Countryside Kitchens
Reply from Ducting Express
Hi Elliot, thank you for your lovely review. We really appreciate you taking the time out to share your experience with Ducting Express and I am very happy to hear that your installation went well and that your new extraction system is extracting efficiently. We hope that we can continue to work with you going forward. Kind Regards, Georgina -
Giles Hulm
Great products with very quick delivery ????
Reply from Ducting Express
Hi Giles, thank you for leaving us a Google review. We are pleased to hear that you were happy with your products and our quick delivery times. We hope to see you online again soon. Kind Regards, Georgina -
Michael McBrearty
Very good and fast service, good produce as advertised, well pleased.
Reply from Ducting Express
Hi Michael, thank you for your lovely review. I am very pleased to hear you were happy with the service you received from Ducting Express. We look forward to seeing you online again soon. Kind Regards, Georgina -
4-E Lectrical
Really helpful when initially calling in my request. all of the parts in stock and quick delivery.
Look forward to using them again.
Reply from Ducting Express
Thank you for leaving us a Google review, we really appreciate you taking the time out to do so. I am happy to hear you were pleased with the service you received and look forward to seeing you online again soon. Kind Regards, Georgina -
Mike Togwell
Excellent quick service. Good quality items.
Reply from Ducting Express
Hi Mike, thank you for leaving us a Google review, we really appreciate it! I'm glad to hear you were happy with the service & products you received from Ducting Express. We hope to see you online again in the near future. Kind Regards, Georgina -
Childrens Rooms
Easy To Order price right product right DELIVERY WRONG Far to long for the price charged.
Reply from Ducting Express
Thank you leaving us a Google review. I am very pleased to hear that you were happy with your experience with Ducting Express. We hope to see you online again soon. Kind Regards, Georgina -
David Welsby
Excellent service , I have used DE for a few projects and have found them to be very reliable with good products
Reply from Ducting Express
Thank you for your review David, it's lovely to hear about your experience with Ducting Express. I am pleased to hear you were happy with your experience and look forward to working with you again in the future. Kind Regards, Georgina -
Duncan Bastable
I arrived to collect the order at lunch time. A member of staff returned into the office to sort the order out.
A great service, definitely being using Ducting Express again.
Reply from Ducting Express
Hi Duncan. Thank you for popping by to see us and thank you for leaving us a review, we really appreciate it. We hope to see you again in the near future. Kind regards, Georgina -
Glen Williams
Excellent Service thank you
Reply from Ducting Express
Hi Glen, thank you for your kind review. I'm glad to hear you were happy with the service you received from Ducting Express. We hope to see you online again soon. Kind Regards, Georgina -
Tom Gunter
Perfect, order online arrived next day. Really nice quality product, good price and great service. Thank you !
Reply from Ducting Express
Thank you, Tom! We really value you taking the time to leave us a Google review. I am pleased to hear your order arrived quickly and you were happy with the products. We hope to see you in store again soon. Kind Regards, Georgina -
Shaun Gregersen
Great service great product would use again
Reply from Ducting Express
Hi Shaun, thank you for your kind review. I am pleased to hear that you were happy with your order and the service you received from Ducting Express. We look forward to seeing you online again soon. Kind Regards, Georgina -
ROBIN CHURCHOUSE
No comment left
Reply from Ducting Express
Hi Robin, thank you for rating Ducting Express. We really appreciate you taking the time to do so. Kind Regards, Georgina -
Kyle Garner
No comment left
Reply from Ducting Express
Thank you for your 5 star rating, Kyle. We really appreciate you taking the time to rate our company, it means a lot to us. Kind Regards, Georgina -
Andy Oakes
Parcel left with a neighbor for a week no delivery card put through door. Had to rely on neighbor to bring parcel round when they saw that I was in. Why people use these company's is beyond me therefore the company who sold me the part will get a poor review
TNT
Reply from Ducting Express
Hi Andy, our sincerest apologies that TNT did not provide the service we usually expect of them on this occasion. I understand why you are disappointed and would like to reassure you that we have raised a complaint with TNT to look into why the driver did not leave a card to say that your order had been delivered to your neighbour, as this is what should have happened. We do always email over a tracking reference on the morning of the expected delivery date which you can track via the TNT website, and our customers are always welcome to give us a call and we would be more than happy to look into orders that are showing as delivered but not received. Your order was dispatched from us on the same day and delivered on the next day so it is also disappointing to us here at Ducting Express that a small error like this has tainted your opinion of our company. Again, we can only apologise. Kind Regards Georgina -
Philip Jones
I found ducting Express,brilliant,just what I was looking for,Ordered on Thursday Quick/Fast delivery next day,fitted on Friday evening,Now got toastie Cabin on Boat,Bikinis only,Will Recommend them for service,Thanks once Again Phil,⛵️⛵️
Reply from Ducting Express
Hi Phil, thank you for leaving us such a lovely Google review. I'm pleased to hear your boat is now nice and warm. We hope to speak to you again soon. Kind Regards, Georgina -
David Beecham
Excellent prompt delivery and well packed and exactly what I wanted
Reply from Ducting Express
Hi David, thank you for leaving us a review. I am glad to hear you were happy with the service & products from Ducting Express. We hope to see you online again soon. Kind Regards, Georgina -
Jason Stirling
Quick delivery good product.
Reply from Ducting Express
Thank you for your review, Jason. We really appreciate your feedback and I'm glad to hear your order arrived quickly. Kind Regards, Georgina -
Lee Barker
Excellent service all as described and delivered on time
Reply from Ducting Express
Hi Lee, thank you for your lovely feedback. I am pleased to hear that you were happy with the service you received from Ducting Express, we look forward to seeing you online again soon. Kind Regards, Georgina -
Gary Monk
Great company very helpful
Reply from Ducting Express
Thank you for leaving us a review, Gary. We really appreciate it! We hope to see you online again soon. Kind Regards, Georgina -
Shaun Hurrell
I found Ducting Express to be a very helpful and efficient company to deal with, very fast delivery and competitive prices. Will be pleased to deal with them again in the future.
Reply from Ducting Express
Hi Shaun, thank you for leaving us a review, we really appreciate you taking the time to do so. I am happy to hear that you were pleased with the service that you received from Ducting Express. We look forward to speaking to you again soon. Kind Regards, Georgina -
Paul Singer
Excellent service, very knowledgeable, helpful and pleasant staff. I will use them for all my ducting products, from now on
Reply from Ducting Express
Thank you so much for your review, Paul. I am pleased to hear you were happy with the service you received from our team. We look forward to seeing you in store again soon. Kind Regards, Georgina -
John Doe
Very helpful team when i was ordering for the first time.Easy ordering system and quick response. We had next day and there was a slight problem as only part order came Spoke to Rebecca who guided me what to do next. Transferred to Tracy in dispatch who… Read more
Very helpful team when i was ordering for the first time.Easy ordering system and quick response. We had next day and there was a slight problem as only part order came Spoke to Rebecca who guided me what to do next. Transferred to Tracy in dispatch who was so helpful and quick to respond in a very professionally and friendly nature it turned out courier had left it on the van but the communication was spot on and was re-delivered back to us. Everyone has issues or things they can,t control but knowing there is someone doing there best to sort the problems out and keeping you informed at all times was excellent.
Really impressed and would consider again in the future. Well done all
Reply from Ducting Express
Hi Lucy. Firstly, thank you for your order. Secondly, we really appreciate your honest and very kind review. Thank you for understanding that sometimes orders/deliveries do not always go so smoothly but we do whatever we can to avoid this and assist in any way possible. We hope to see you online again soon. Kind Regards, Georgina -
Gordon Kelly
Great Staff. Good product. Absolutely First Class Service.
Reply from Ducting Express
Hi Gordon, thank you so much for your kind review. I am pleased to hear you were happy with the service you received, I will pass on your review to the team. We hope we can work with you again going forward. Kind Regards, Georgina -
James Kellerman
Fast, efficient, polite and economical. Very good website and range of goods. What more can you ask for?
Reply from Ducting Express
Hi James, I am pleased to hear you were happy with the service you received from Ducting Express. Thank you for leaving us a review, we really appreciate it. Kind Regards, Georgina -
Dariusz Dembinski
Professional and quick service. I'll definitely use again.
Reply from Ducting Express
Thank you for your kind review, Dariusz. I am pleased to hear that you were happy with with service you received from Ducting Express. We look forward to seeing you in store again soon. Kind Regards, Georgina -
Steven Pegg
Fast dispatch
Reply from Ducting Express
Hi Steven, we are really grateful for you taking the time to leave us a review, thank you. I'm pleased to hear your order arrived quickly. We hope to work with you again soon. Kind Regards, Georgina -
John
Good aii round product price & delivery what U want
Reply from Ducting Express
Hi John, Thank you for leaving us a review. I am pleased to hear you were happy with your experience with Ducting Express. We hope to see you in store again soon. Kind Regards, Georgina -
Prasad Thewarapperuma
Great service n delivery . recommend.
Reply from Ducting Express
Thank you for leaving us a Google review Prasad, we really appreciate you taking the time out to do so. We look forward to seeing you in store again in the future. Kind Regards, Georgina -
Garry Ingram
Top company. Service & Delivery is A1
Reply from Ducting Express
Hi Garry, thank you for your kind review. We are glad to hear your were happy with the service you received from Ducting Express and look forward to continuing to work with you. Kind Regards, Georgina
